Tag Archives: Retail

No games on the high street?

Word on the (high) street seems to be that the troubled HMV is looking to get out of the market, meaning there will shortly be nowhere to buy new games here in Bournemouth town centre. Tesco Express might get in a new FIFA or Call of Duty, but if you want something more obscure or older than a couple of months? No chance. There’s CEX for used stuff, but that might be threatened and doesn’t do much to help the industry.

I’m really torn on this issue.

On one hand, it’s a very bad thing that gaming now has so little high street representation. The likes of Dixons are long gone, of course, so when the new consoles arrive there will be nowhere plugging them from ornate window displays – nor, indeed, anywhere to actually, you know, buy them. I don’t drive, which makes the out of town shopping centres with large supermarkets and the few surviving Game stores a pain, so online is my only option. It would be my first choice, admittedly, but the choice would be nice to have.

Game closed

But another part of me is glad. So many major retailers have gone down the pan in recent years that it’s tempting to put the blame solely on the economy. It’s not the only reason, though. It hasn’t helped, for sure, but what we’re seeing the rejection of the outdated mode of selling, where the £49.99 RRP is seen as something other than wishful thinking on the part of publishers, to be chuckled at and disregarded before selling it for £40 or less.

I buy the vast majority of my games online, and you get so used to paying £37.99 for a new release from ShopTo that a rare expedition to find the endangered species that is a branch of Game can be a genuine shock. I remember going into one with the intention of grabbing something I’d neglected to preorder online and walking out empty-handed because the £50 price sticker felt so absurd. I hadn’t paid that much for a game that wasn’t a rare JRPG in so long that I’d genuinely forgotten that suckers actually still did it.

Analysts like to blame the proliferation of 69p iOS games for this sticker shock when it comes to buying console games at retail, but even among friends and family who don’t consider themselves hardcore gamers, they still buy as many as they ever did. They’re just not doing it for the same silly money. People are buying games from Amazon, ShopTo and the like because they’re cheaper and more convenient. They’re better in almost every way, and that’s why they’re winning.

This ultimately won’t affect me directly because I’ll be buying my next-gen consoles online and I expect all my game purchases to come from online retailers or, if they can be trusted to price them competitively without retailers to keep happy, completely digitally. Part of me will miss a presence for gaming on the high street just like part of me – OK, all of me – misses the independent retailers that used to be everywhere. Times change, though, and it’s a natural evolution that could turn out for the better.

I Won’t Miss Game

In case you’ve missed the news, Game is on the ropes. Given that Game Group owns Gamestation, the only specialist high-street gaming retailers going under seems to be a matter of ‘when’ rather than ‘if’, which will leave us with the hardly stable HMV and… well… that’s it. Here in Bournemouth, with no large supermarket branches in the town centre, if Game and Gamestation go there will be absolutely nowhere to buy new games at retail – used from CEX, or the slim hope that the Tesco Express starts selling big releases.

I’m not going to deny that almost no high-street presence is a bad thing for the visibility of gaming, putting it entirely into the hands of online retailers and forcing platform holders’ hands in getting their digital distribution systems together. High-street electronics stores haven’t exactly been thriving either, and the low margins on hardware have always made them lukewarm on gaming at the best of times – again, none of them in my town – so it’s not unfeasible that some towns will have nowhere to buy games of any kind in the near future, unless you count an iPhone from the O2 shop.

But even despite these onrushing problems, I won’t mourn Game when it goes.

It’s been everything that’s wrong with games retail for a long time. Coupled with the supermarkets and online retailers, it mostly killed off the once-thriving independent retail market, which, for me, took away a big part of the gaming community and places where I made friends I still have today. No indies meant no import games in shops, but moving entirely online hasn’t destroyed that market and it won’t for the games market in general.

Having Game be this industry’s sole representative at retail has been embarrassing, frankly. Looking around one of the shops, it’s both a typical example of a retailing dinosaur, struggling to sell new product as it claws desperately to the RRP that no one expects to pay any more, and devalues games by looking and acting like it’s only patronised by people who like shopping in a glorified pawn shop. I don’t feel good when I bite the bullet and go in because I need a product immediately but find myself stuck in the queue behind a kid haggling over how little he’s being offered for FIFA 08, or when I buy something new and get nudged towards saving a whole £5 by buying the used one with stickers all over it and not a penny for the developers I’m supporting. No wonder people who only go in for birthday and Christmas presents think gaming is for people with a mental age of 12.

I appreciate that I just went after the notion of the RRP and that digital distribution has a lot to learn there, but without the likes of Game complaining, platform holders – and, you’d hope, the developers themselves – are free to actually compete on price. I fear Sony and Microsoft’s enforced pricing structures here, but I’m sure they’ll fall into line eventually. Microsoft has already shown itself willing to compromise on restrictive policies, with more rumoured to come, under pressure from gamers and developers, and all the collapse of retail means is that a lot of this learning is going to be done on the fly, perhaps sooner than we anticipated, more out of necessity than design.

So farewell, Game. You won a couple of battles, but you’re going to lose the war.